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The guided tour will enable you to get a feel for the way in which Gaya Recouvrement handles the collection of debt outstanding and follow-up on dossiers.
This is not intended to be an exhaustive list of its functionality.
Simple and practical...
... use of dossiers, the main dialogue box for the borrower centralises, as for the client, the most useful data on the dossier.
The secondary boxes linked to the borrower give access to:
- dossier management options, linked to clients when they are created, but can be fully modified to meet the needs of specific cases
- multi-address management
- the management of additional access rights specific to this dossier (managers, collectors, etc.).
Rapid access, through buttons, enabling you to call up the information required on borrowers, displayed as financial data, history or due dates. With genuine “multi-task” management capabilities, Gaya Recouvrement makes it possible to display several borrowers and other dialogue boxes simultaneously.
A wide range of search lists are available, enabling you to rapidly search for borrowers based on their name, first name, address, city, phone number, etc.
You also have additional zones that can be personalized and incorporated into all your printouts.
Financial data at a glance...
Financial data in the borrower dossier are broken down into 4 sections:
- principals
- interest on overdue payments (for each principal)
- client accessories
- agency fees.
There are no limits on the number of elements in each section.
Icons enable you to recognize the type of financial operation for the item.
The three total lines present a synopsis of each section as well as the general total for the debt. In each case, the following information will be displayed:
- the initial amount of the debt
- the amount of payments made
- the balance on the debt.
The “See Operation” button takes you directly to the specialised dialogue box for the operation selected as the management of principals.
Organize your work effectively...
... by calling up the day’s list of operations. At any time, you will be able to see the actions to be taken on a given date. This lies at the heart of dossier management.
You will be able to sort the list on all the columns: this makes it easy for you to rapidly obtain all the phone-based reminders to date.
Each manager has his or her own working list.
Bulk or case-by-case transfers...
With one dedicated module, Gaya Recouvrement enables you to display the transfers to be carried out at any time for one or more or indeed all of the clients.
This reporting chart allows you to view the financial data relative to the transfer.
For each client, you will be able to find out the amount to be transferred, the amount of any sums outside due dates, debt outstanding, etc.
An icon indicates whether the client’s payments are late or their debt outstanding has been exceeded.
You can then choose whether or not to generate any statement in just one click.
You an also change the transfer options without modifying the settings for the client(s).
Communicate in all freedom...
... thanks to the wide range of options for documents with Gaya Recouvrement. All mail is drawn up based on Word documents, which makes it possible to harness its capabilities to create a wide range of standard letters that can be fully personalized.
Reports and statistics are produced using Crystal Reports, a leading reporting software solution.
Thanks to it, you will be able to edit all your data yourself.
The Gaya Recouvrement printout module also enables you to defer and control the time at which you want to launch all your printouts, and manage printers independently from the operating system.
For more detailed documentation, you can download the description.
Contact us if you wish to receive paper copies of documentation.
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